FREQUENTLY ASKED QUESTIONS

Q: When do I receive my wedding film?

A: Your wedding film will be delivered within 2-7 months from your wedding date. The average turnaround is 4 months. We spend a large amount of time customizing your wedding film, so we like to deliver a short teaser 1 week after your wedding.

Q: Can I pick the music and use my favorite song?

A: Copyright law limits our use of popular music. From an artistic standpoint, we find it is a more unique experience to use songs that come from our library of up and coming artists. That way, you focus more on the entire vibe instead of your favorite song at the time. It will truly make your film timeless! If you wish to hear examples, all of the films on our site use this music library. Trust us, they’re ALL vibes. We ask you to provide us with a handful of your favorite songs, genres you like and dislike, and then you’ll hear your song for the first time when viewing your film!

Q: Will you be recording audio during our events?

A: Ideally, you will have hired a DJ for your events, and we work closely with them to capture the audio directly from their microphones. We also put lav microphones on the officiant and the groom. If you want the lav microphone hidden on the groom, we will be able to do that, but it will slightly compromise the audio source due to scratching against the inside of the suit/tux. We ideally like to hide a lav microphone on the bride as well, but if you’re uncomfortable or if your dress is too tight, we skip that step because our main goal is for you to feel comfortable.

Q: Where are you located? Will there be a travel fee?

A: For weddings happening in 2023, there is no travel fee associated within 75 miles of Washington, D.C.

For weddings taking place after May 2023, there will be no travel fee associated within 50 miles of Chicago, IL.

Have a special destination? We love to travel! But there will be a travel fee associated based on location and time of year.